Profile Fields page

The Profile Fields page lets you configure how user profiles appear for all users in the organization. To open this page, click Admin and then under Directory, click Profile Fields.

Control	Action
Add Section	Opens the Add Section window where you add new sections for user profiles.
Sections	Shows all sections in user profiles. To see the fields in a section, click its name in this list.
Reorder	Allows you to click and drag these icons and reorder the sections.
Edit	Opens the Edit Section page where you configure the name and instruction text for sections in all applicable languages.
Add Field	Opens the Add Field page to add a field to a profile section.
Edit Field	Opens the Edit Field page to change the labels for a field in all applicable languages.
Save	Saves changes to the profile configuration.

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.