Locations settings - Genesys Cloud Resource Center

The Locations page lets you add and remove locations from the organization and from user profiles.

To open the Locations page, follow these steps:

Click Admin.
Under Directory, click Locations.

Setting	Description
Search	Allows you to search the locations list based on keywords
Add Location	Opens the Add Location window to create a new location
More	Offers the options to Edit Location, Change Membership for a location, or Delete Location

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.