Prerequisites:
  • Speech and Text Analytics > dictionaryterm > View permission
  • Speech and Text Analytics > dictionaryterm > Add permission
  • Speech and Text Analytics > dictionaryterm > Edit permission
  • Speech and Text Analytics > dictionaryterm > Delete permission

Dictionary management enables you to enhance your transcription experience by adding organization-specific terms directly into the dictionary. For more information, see Understand dictionary management.

When working with dictionary management, you can perform these actions:

  • Click Admin > Quality > Dictionary Management.

From the list that appears, search for a specific term, search for terms associated with a specific dialect, edit a term, and delete a term.

  1. Click Admin.
  2. Under Quality, click Dictionary Management.
  3. Click Add Term.
  4. Under Term, add the term. The term cannot be more than 30 characters.
  5. Select a dialect.
  6. In the Sounds Like field, type a word that sounds like the term you are adding and then press Enter. You can add up to 10 words. (Optional)
  7. To add an example of a phrase that can contain the new term, click Add Phrase.
    Note: Add at least three phrases. You cannot add more than 20 example phrases.
  8. Click Add to Dictionary.

Click the image to enlarge.

Add/Edit a dictionary management term

 

 

  1. Click Admin.
  2. Under Quality, click Dictionary Management.
  3. From the list that appears, click the term you want to edit.
  4. Add or remove a “sounds like” term; and add, edit, or remove an example phrase.
  5. Click Add to Dictionary.

  1. Click Admin.
  2. Under Quality, click Dictionary Management.
  3. From the list that appears, click the delete term icon in the Action column.