Delete a Messenger deployment - Genesys Cloud Resource Center

Prerequisites

Genesys Cloud CX 2, Genesys Cloud CX 3, Genesys Cloud CX 1 Digital Add-on II, Genesys Cloud CX 2 Digital, or Genesys Cloud CX 3 Digital license
Web Deployments > Configurations > All permission
Web Deployments > Deployments > All permission
An inbound messaging flow

Click Admin.
Under Message, click Messenger Deployments.
Navigate to the Messenger deployment you want to delete.
Click Moreand from the menu that appears, click Delete.
Click Yes to confirm that you want to delete the deployment.

Contact

Solution

Company

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.