June 2019


June 19, 2019

Contact center

  • Introducing workforce management shift trading
  • Dynamically referenced users in Architect
  • Spam email handling
  • BCC email address field for outbound ACD emails
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June 12, 2019

Deprecations

  • Internet Explorer 11 support for PureCloud web app deprecation postponement
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June 5, 2019

Communicate

  • PureCloud Voice in Spain and Switzerland

Contact center

  • Introducing Altocloud
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