June 12, 2019
Internet Explorer 11 support for Genesys Cloud web app deprecation postponement
Genesys announced the end of support for Internet Explorer 11 as a web browser for the Genesys Cloud web app on May 29, 2019 with a September 4, 2019 end of support date. Based on customer feedback, Genesys postponed the end of support date to December 4, 2019. Additional information about the deprecation is also available. For more information, see Deprecation: Internet Explorer 11 support for Genesys Cloud web app.