Genesys Cloud Archive
- April 2018
List of the Genesys Cloud release notes published in April 2018.
Communicate
- Introducing BYOC (Bring Your Own Carrier)
Contact center
- Collapse and expand actions in Architect
- Transfer calls to queue permission
- Omnichannel interaction history for external contacts licensing
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Communicate
- Genesys Cloud Voice in Ireland
Contact center
- Finnish IVR support in Architect
Integrations
- Import and export data actions for integrations
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Platform
- Windows and Mac desktop app release notes
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