Genesys Cloud Archive
- July 2017
List of the Genesys Cloud release notes published in July 2017.
Platform
- APIs for schedule management and IVR configuration
- New invoice system
Collaborate
Contact center
- Historical schedule adherence
- Keep campaign running option
View details
Platform
- Web chat event subscription
Contact center
- Local recording key management
View details
Communicate
- Forward a voicemail
- Local site routing for Edge groups
Contact center
- Disable answering machine detection in call analysis responses
View details