How do calls work with Collaborate for iOS? - Genesys Cloud Resource Center

Feature deprecation: Remote station calling in Collaborate. For more information, see Deprecation: Remote station calling in the Collaborate app.

For calls on mobile devices, Genesys recommends Genesys Cloud Communicate for iOS, available in the App Store.

Contact

Solution

Company

About Genesys

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Scroll to top