View a sample bill
To see an explanation of each section of your bill, check the table that appears after the sample bill. For more information, see Your Genesys Cloud invoice explained.
| Section | Description |
|---|---|
| Core Service Fees | Includes any core service charges incurred within the billing cycle |
| Core Services Fees – PrePay | Includes any core service charges prepaid for the next billing cycle (if applicable) |
| Telco Services Charges Units Rate | Includes any telco service charges incurred within the billing cycle (if applicable) |
| Taxes and Fees | Includes all applicable taxes and fees |
| Remit To | Includes remit to and other billing details related to the account |
| Memo | Includes any special notes and memos |
