Update a schedule group


Prerequisites
  • Telephony > Plugin > All permission

You can change a schedule group’s name, schedules associated with open and closed schedules, and time zone assignments. 

    1. Click Admin.
    2. Under Routing, click Scheduling. The Scheduling page opens to the Schedules tab.
    3. Click the Schedule Groups tab.
    4. In the Name column, select the schedule group entry link you want to edit.
    5. Make your changes.
    6. Click Save.
    Note: You can also edit a schedule associated with a schedule group. Click the schedule link entry to open it.