Types of AppFoundry apps
There are several types of apps in the AppFoundry:
- ISV applications are from our technology partners and authorized resellers. These apps and integrations are available for purchase. To purchase a ISV app, contact Genesys Cloud Sales. Some ISV apps are billed at a flat rate, while others are billed on a usage basis. All charges for ISV apps appear on your regular Genesys Cloud bill. To use an ISV app, a user must have the appropriate permission. The admin who configures an ISV app for your environment determines which roles to assign the permission.
- Basic Applications are ISV applications that are integrated into Genesys Cloud and can be purchased directly from the marketplace or sold through assisted sales. Basic Apps do not offer a free trial.
- Premium Applications are ISV applications that are integrated into Genesys Cloud and can be can be purchased directly from the marketplace or sold through assisted sales. Premium Apps offer a free trial and come with additional marketing benefits defined in the AppFoundry Marketing Guide”.
- are premium Applications that are integrated into Genesys Cloud and can be can be purchased directly from the marketplace or sold through assisted sales. They offer a free trial and include additional marketing benefits. For more information, see AppFoundry Marketing Guide.
- Community apps/integrations are from members of our user community. These apps and integrations are free.
- Genesys apps/integrations are from our internal development teams. Some of these apps and integrations are available for purchase; many are free for all Genesys Cloud customers.
For a complete list of AppFoundry apps, go to the AppFoundry.