Polycom VVX 150 settings


Phone coming soon

This reference describes all the settings associated with the Polycom VVX 150 phone.

For information on creating the actual phone configuration in PureCloud, see Create the base settings and Create a phone.


Base settings

Before you can create a phone, you need to create a Base Settings configuration for that phone model. The Base Settings configuration contains a group of settings that define how a particular phone model is to operate in PureCloud. Once you create a Base Settings configuration, you can assign it to a phone with the default settings, or you can customize the settings. This section describes all the settings that you can configure when you choose to customize a Base Settings configuration.

Menu: Telephony / Phone Management / Base Settings / Create-Edit Base Settings

Tab: Base Phone

Section: Phone Configuration

Setting Description
Dynamic Reload Enable the dynamic reloading of the phone configuration.

Administrative Password

The administrative password that you use when configuring the phone from the Web interface. By default the password is masked, but you can select the Show Password check box to see the password in plain-text.
Time Settings  
Timezone Discovery

Disabled (Default): Allows manually setting the timezone difference.

Enabled: Automatically sets the timezone for the phone based on the timezone of the DHCP server.

SNTP Server Sets the name of the Simple Network Time Protocol (SNTP) server from which the phone obtains the current time.
GMT Offset

Sets the number of hours to offset the time of the phone from GMT.

Note: When you use the Daylight Saving Time setting, you should calculate the GMT offset based on the standard timezone.

Daylight Saving Time

Enabled (Default): Allows Daylight Savings Time (DST) to display on the phone. Use the Start and End fields (Week, Day, Month, and Time) to specify the period that DST is in effect. 

Disabled: Do not display DST on the phone.

Setting Description
DSCP

Use the list to choose the Differentiated Services Code Point (DSCP) value of Quality of Service (QoS) for RTP packets.

The system places this value in the upper 6 bits of the TOS (Type Of Service) field. The TOS field is in the IP header of every RTP packet. The range of values available is 00 (0,000000) through 3F (63, 111111). 

RTP Audio Port Start Range  Defines the UDP port of the remote computer where the system sends the recorded packets. The valid range is 1024–65,535. The default port is 4000.
Preferred Codec List Use the list to select and build a list of preferred media codecs in mime format. Use the arrows next to the codec name to change the order in which the codecs in the list are used.
DTMF Settings  
DTMF Payload

Specify the payload type value to use when the DTMF Method type is RTP Events. Valid range is 96–127.

Valid only when DTMF Method value is set to RTP Events. The default value is 101.

DTMF Method

Use the list to select the method to use to transmit dual-tone multifrequency (DTMF) signaling.

Select RTP Events to enable out-of-band processing of events from the RTP stream (RFC 4733).

Select In-band Audio for the processing, detection, and synthesis from the audio codec stream.

The default value is RTP Events.

Setting Description
Provision Use the Provision list to select the source that the phone uses to obtain the provision configuration data.
From the PureCloud provisioning service

Configure the phone to obtain provision configuration data from the PureCloud provisioning service.

From Edges within the Site

Configure the phone to obtain provision configuration data from an Edge on your site.

From a third party URI

Configure the phone to obtain provision configuration data from a third-party URI.

Provisioning Third Party URI

When you select From a third party URI in the Provision list, this box is enabled.

Enter the URI to the third-party resource that the phone uses to obtain provision configuration data.

TLS Authority ID

Specify the trusted certificate authority to validate connections when using TLS.

Signaling
DSCP

Use the list to choose the Differentiated Services Code Point (DSCP) value of Quality of Service (QoS) for SIP packets.

The system places this value in the upper 6 bits of the TOS (Type Of Service) field. The TOS field is in the IP header of every SIP packet. The range of values available is 00 (0,000000) through 3F (63, 111111). 

Setting Description
Message Waiting Indicator

Use this setting to configure how the Message Waiting Indicator (MWI), the light that blinks to indicate that the user has a new voicemail.

The Message Waiting Indicator has three options:

  • None: Do not use MWI notifications.
  • Unsolicited NOTIFY: Configure the phone to receive unsolicited MWI notifications.
  • Subscription: Configure the phone to receive MWI notifications using the Subscription method. (The phone must subscribe to the MWI service to receive the notifications.)
DND Sync

Disabled (default): Disables Do Not Disturb (DND) synchronization between Edge and the phone.

Enabled: Enables DND synchronization between Edge and the phone.

Setting Description
System Logging (Syslog)

Use the toggle to enable or disable a phone's ability to log data.

Disabled (Default): Do not log data.

Enabled: Log data to either an Edge or a Syslog Server.

When you enable this setting, you must also enable Phone System Logging in the Diagnostic>Phone System Logging section of the Phone Trunk Connection Configuration. See Create a SIP phone connection trunk.

Send Syslogs to Edges

Configure the phone to send data to an Edge.

When you choose this option, the Send Syslogs to Syslog Server setting is disabled. However, you must set the Syslog Port Number to either the default port number (514) or to the port number specified in the Diagnostic>Phone System Logging section of the Phone Trunk Connection Configuration.

Send Syslogs to Syslog Server

Configure the phone to send data to a Syslog Server.

When you choose this option, you must specify both the Syslog Server Address and the Syslog Port Number.

Syslog Server Address Specify the address of the server to which you want to send the logs.
Syslog Port Number Specify the port number on the server that is configured to receive the logs.

Trace Levels

Severity level settings for each option are as follows:

  • Fatal error: The tracing shows those errors that immediately cause the system to crash.
  • Major error: The tracing shows those errors that could disable the system.
  • Minor error: The tracing shows only those errors from which the system recovers gracefully.
  • Low detail class event: The tracing includes the lowest amount detail about the class of event you selected.
  • Moderate detail class event: The tracing includes a medium amount of detail about the class of event you selected.
  • High detail class event: The tracing includes significant detail about the class of event you selected.
  • Debug: The highest level of tracing available.
Application Sets the tracing level for the Application syslog topic.
Configuration Sets the tracing level for the Configuration syslog topic.
Micro Browser Sets the tracing level for the Micro Browser syslog topic.
Copy Sets the tracing level for the Copy syslog topic.
Curl Sets the tracing level for the CURL syslog topic.
Key Sets the tracing level for the Key syslog topic.
SIP Sets the tracing level for the SIP syslog topic.
Support Objects Sets the tracing level for the Support Objects syslog topic.
TLS Sets the tracing level for the TLS syslog topic.
Wapp Mgr Sets the tracing level for the Wapp Mgr syslog topic.
The Custom option is designed to allow PureCloud Customer Care personnel to alter a phone configuration for troubleshooting or special circumstances. You should only enter custom property settings as directed by PureCloud Customer Care.
Setting Description
Property Name The name to assign to the custom property.
Data Type  The data type for the custom property.
Value The value to assign the custom property.

Tab: Base Line Appearance

Section: Configuration

Setting Description
Calls Per Line The number of calls that this line can handle.
Persistent Connection Settings

When the persistent connection feature is disabled, PureCloud must create a connection for every call.

When you enable the persistent connection feature and set a timeout value, you improve PureCloud’s ability to process subsequent calls. More specifically, calls that come in while the connection is still active are immediately alerted via the UI or are auto answered if the Auto Answer feature is configured for the user.

Enable Persistent Connection

Disabled (Default): Do not use persistent connection feature.

Enabled: Turn on persistent connection feature.

Persistent Connection Timeout Sets the amount of time, in seconds, that the open connection can remain idle before being automatically closed.
Setting Description
Protocol Use the list to select the SIP protocol the phone uses to register: UDP, TCP, or TLS. The default is UDP.
Listen Port  Defines the local SIP listen port for SIP messages. The listening ports are the network ports on which the station expects to receive messages from SIP peers. While you can enter a custom port number, each protocol has a default listen port.
Registration period The periodic delay (in seconds) between sending a SIP REGISTER).
Max Bindings Specifies the maximum number of bindings.
SIP Servers or Proxies Choose an option to define where all outbound requests are to be sent.
Use Edge Send all outbound requests to the Edge.
Use the following Use the Hostname or IP Address and Port fields to construct a prioritized list of SIP servers or proxy servers to use to process outbound requests. Use the + to add the server to the list. Use the arrows next to the address name to change the order in which the servers in the list are used.
Digest Authentication When outbound requests are challenged with digest authentication, use the following credentials:
User Name The user name pushed down to the phone that changes the password on the administrative account for the physical phone menus.
Password The password pushed down to the phone that changes the password on the administrative account for the physical phone menus. By default the password is masked, but you can select the Show Password check box to see the password in plain-text.
Setting Description
Auto-Conference Settings When this setting is enabled, and if a call is already connected or held at the station, a conference is created between the new incoming call and the existing call. An announcement of the new call is played to the existing call before the conference is established.
Enable Auto-Conference

Off (Default): Do not use auto-conference settings.

On: Use the following fields to specify the auto-conference settings.

Auto-Conference PIN Number required to join a conference.
Language Speech language selected to use for the conference voice menu.

Phone settings

When you create a phone and assign to it a base settings configuration, the phone is ready for use in PureCloud. However, if you wish, you can override the inherited base settings and customize the settings for a specific phone. This section describes all the settings that you can configure when you choose to customize a specific phone. 

Menu: Telephony / Phone Management / Phones / Create-Edit Phone

Tab: Phone

Section: Phone Configuration

Setting Description
Dynamic Reload Enable the dynamic reloading of the phone configuration.

Administrative Password

The administrative password that you use when configuring the phone from the Web interface. By default the password is masked, but you can select the Show Password check box to see the password in plain-text.
Time Settings  
Timezone Discovery

Disabled (Default): Allows manually setting the timezone difference.

Enabled: Automatically sets the timezone for the phone based on the timezone of the DHCP server.

SNTP Server Sets the name of the Simple Network Time Protocol (SNTP) server from which the phone obtains the current time.
GMT Offset

Sets the number of hours to offset the time of the phone from GMT.

Note: When you use the Daylight Saving Time setting, you should calculate the GMT offset based on the standard timezone.

Daylight Saving Time

Enabled (Default): Allows Daylight Savings Time (DST) to display on the phone. Use the Start and End fields to specify the period that DST is in effect. 

Disabled: Do not display DST on the phone.

Setting Description
DSCP

Use the list to choose the Differentiated Services Code Point (DSCP) value of Quality of Service (QoS) for RTP packets.

The system places this value in the upper 6 bits of the TOS (Type Of Service) field. The TOS field is in the IP header of every RTP packet. The range of values available is 00 (0,000000) through 3F (63, 111111). 

RTP Audio Port Start Range  Defines the UDP port of the remote computer where the system sends the recorded packets. The valid range is 1024–65,535. The default port is 4000.
Preferred Codec List Use the list to select and build a list of preferred media codecs in mime format.
DTMF Settings  
DTMF Payload

Specify the payload type value to use when the DTMF Method type is RTP Events. Valid range is 96–127.

Valid only when DTMF Method value is set to RTP Events. The default value is 101.

DTMF Method

Use the list to select the method to use to transmit dual-tone multifrequency (DTMF) signaling.

Select RTP Events to enable out-of-band processing of events from the RTP stream (RFC 4733).

Select In-band Audio for the processing, detection, and synthesis from the audio codec stream.

The default value is RTP Events.

Setting Description
Provision Use the Provision list to select the source that the phone uses to obtain the provision configuration data.
From the PureCloud provisioning service

Configure the phone to obtain provision configuration data from the PureCloud provisioning service.

From Edges within the Site

Configure the phone to obtain provision configuration data from an Edge on your site.

From a third party URI

Configure the phone to obtain provision configuration data from a third-party URI.

Provisioning Third Party URI

When you select From a third party URI in the Provision list, this box is enabled.

Enter the URI to the third-party resource that the phone uses to obtain provision configuration data.

TLS Authority ID

Specify the trusted certificate authority to validate connections when using TLS.

Signaling
DSCP

Use the list to choose the Differentiated Services Code Point (DSCP) value of Quality of Service (QoS) for SIP packets.

The system places this value in the upper 6 bits of the TOS (Type Of Service) field. The TOS field is in the IP header of every SIP packet. The range of values available is 00 (0,000000) through 3F (63, 111111). 

Setting Description
Message Waiting Indicator

Use this setting to configure how the Message Waiting Indicator (MWI), the light that blinks to indicate that the user has a new voicemail.

The Message Waiting Indicator has three options:

  • None: Do not use MWI notifications.
  • Unsolicited NOTIFY: Configure the phone to receive unsolicited MWI notifications.
  • Subscription: Configure the phone to receive MWI notifications using the Subscription method. (The phone must subscribe to the MWI service to receive the notifications.) 
DND Sync

Disabled (default): Disables Do Not Disturb (DND) synchronization between Edge and the phone.

Enabled: Enables DND synchronization between Edge and the phone.

Setting Description
System Logging (Syslog)

 

Use the toggle to enable or disable a phone's ability to log data.

Disabled (Default): Do not log data.

Enabled: Log data to either an Edge or a Syslog Server.

When you enable this setting, you must also enable Phone System Logging in the Diagnostic>Phone System Logging section of the Phone Trunk Connection Configuration. See Create a SIP phone connection trunk.

Send Syslogs to Edges

Configure the phone to send data to an Edge.

When you choose this option, the Send Syslogs to Syslog Server setting is disabled. Howver, you must set the Syslog Port Number to either the default port number (514) or to the port number specified in the Diagnostic>Phone System Logging section of the Phone Trunk Connection Configuration.

Send Syslogs to Syslog Server

Configure the phone to send data to a Syslog Server.

When you choose this option, you must specify both the Syslog Server Address and the Syslog Port Number.

Syslog Server Address Specify the address of the server to which you want to send the logs.
Syslog Port Number Specify the port number on the server that is configured to receive the logs.

Trace Levels

Severity level settings for each option are as follows:

  • Fatal error: The tracing shows those errors that immediately cause the system to crash.
  • Major error: The tracing shows those errors that could disable the system.
  • Minor error: The tracing shows only those errors from which the system recovers gracefully.
  • Low detail class event: The tracing includes the lowest amount detail about the class of event you selected.
  • Moderate detail class event: The tracing includes a medium amount of detail about the class of event you selected.
  • High detail class event: The tracing includes significant detail about the class of event you selected.
  • Debug: The highest level of tracing available.
Application Sets the tracing level for the Application syslog topic.
Configuration Sets the tracing level for the Configuration syslog topic.
Micro Browser Sets the tracing level for the Micro Browser syslog topic.
Copy Sets the tracing level for the Copy syslog topic.
Curl Sets the tracing level for the CURL syslog topic.
Key Sets the tracing level for the Key syslog topic.
SIP Sets the tracing level for the SIP syslog topic.
Support Objects Sets the tracing level for the Support Objects syslog topic.
TLS Sets the tracing level for the TLS syslog topic.
Wapp Mgr Sets the tracing level for the Wapp Mgr syslog topic.
The Custom option is designed to allow PureCloud Customer Care personnel to alter a phone configuration for troubleshooting or special circumstances. You should only enter custom property settings as directed by PureCloud Customer Care.
Setting Description
Property Name The name to assign to the custom property.
Data Type  The data type for the custom property.
Value The value to assign the custom property.

Tab: Line Keys

Section: Configuration

Setting Description
Calls Per Line The number of calls that this line can handle.
Persistent Connection Settings

When the persistent connection feature is disabled, PureCloud must create a connection for every call.

When you enable the persistent connection feature and set a timeout value, you improve PureCloud’s ability to process subsequent calls. More specifically, calls that come in while the connection is still active are immediately alerted via the UI or are auto answered if the Auto Answer feature is configured for the user.

Enable Persistent Connection

Disabled (Default): Do not use persistent connection feature.

Enabled: Turn on persistent connection feature.

Persistent Connection Timeout Sets the amount of time, in seconds, that the open connection can remain idle before being automatically closed.
Setting Description
Protocol Use the list to select the SIP protocol the phone uses to register: UDP, TCP, or TLS. The default is UDP.
Listen Port  Defines the local SIP listen port for SIP messages. The listening ports are the network ports on which the station expects to receive messages from SIP peers. While you can enter a custom port number, each protocol has a default listen port.
Registration period The periodic delay (in seconds) between sending a SIP REGISTER).
Max Bindings Specifies the maximum number of bindings.
SIP Servers or Proxies Choose an option to define where all outbound requests are to be sent.
Use Edge Send all outbound requests to the Edge.
Use the following Use the Hostname or IP Address and Port fields to construct a prioritized list of SIP servers or proxy servers to use to process outbound requests. Use the + to add the server to the list. Use the arrows next to the address name to change the order in which the servers in the list are used.
Digest Authentication When outbound requests are challenged with digest authentication, use the following credentials:
User Name The user name pushed down to the phone that changes the password on the administrative account for the physical phone menus.
Password The password pushed down to the phone that changes the password on the administrative account for the physical phone menus. By default the password is masked, but you can select the Show Password check box to see the password in plain-text.
Setting Description
Auto-Conference Settings
Enable Auto-Conference

Off (Default): Do not use auto-conference settings.

On: Use the following fields to specify the auto-conference settings.

Auto-Conference PIN Number required to join a conference.
Language Speech selected to use for the conference voice menu.
The Custom option is designed to allow PureCloud Customer Care personnel to alter a phone configuration for troubleshooting or special circumstances. You should only enter custom property settings as directed by PureCloud Customer Care.
Setting Description
Property Name The name to assign to the custom property.
Data Type  The data type for the custom property.
Value The value to assign the custom property.