Manage a call route
Manage call route configurations from the Call Routing page.
You can change a call route’s name, designated dialed address or telephone number, selected schedule group, or call flow associated with the number.
- Click Admin.
- Under Routing, click Call Routing.
- In the Name column, click the call routing entry you want to edit. The entry’s configuration page opens.
- Make your changes and click Save.
Delete one or more routing configuration entries on the Call Routing tab.
- Click Admin.
- Under Routing, click Call Routing.
- Select the check box next to the entry or entries that you want to delete and click . A message appears, asking you to confirm your deletion request.
- Click OK.