Architect permissions overview

Architect bases permissions on flow design tasks or job functions. An administrator from the Genesys Cloud organization must assign the appropriate permissions to an Architect user.

Architect access permissions

This permission	Allows these actions
Architect > UI > View	Access the Architect user interface.

Architect bot flow permission

This permission	Allows these actions
Analytics > botFlowReportingTurn > View	Read bot flow reporting turn data.

Architect data table permissions

This table lists the permissions that pertain to Architect data tables.

This permission	Allows these actions
Architect > Datable Row > Add	Add a data table row.
Architect > Datable Row > Delete	Delete a data table row.
Architect > Datable Row > Edit	Edit a data table row.
Architect > Datable Row > View	View a data table row.
Architect > Datatable > Add	Add a data table.
Architect > Datatable > Delete	Delete a data table.
Architect > Datatable > Edit	Edit a data table.
Architect > Datatable > Search	Search for a data table.
Architect > Datatable > View	View a data table.

Architect dependency tracking permissions

This table lists the permissions that pertain to Architect dependency tracking.

This permission	Allows these actions
Architect > Dependency Tracking > Rebuild	Rebuild dependency tracking information.
Architect > Dependency Tracking > View	Work with dependency tracking and view dependency tracking status.

Architect flow execution permissions

This table lists the permissions that pertain to Architect flow execution.

This permission	Allows these actions
Architect > Flow Execution > View	View Architect flow execution.

Architect flow milestone and flow outcome permissions

This table lists the permissions that pertain to Architect flow milestones and outcomes.

This permission	Allows these actions
Architect > Flow Milestone > Add	Add a flow milestone.
Architect > Flow Milestone > Delete	Delete a flow milestone.
Architect > Flow Milestone > Edit	Edit a flow milestone.
Architect > Flow Milestone > Search	Search for a flow milestone.
Architect > Flow Milestone > View	View a flow milestone.
Architect > Flow Outcome > Add	Add a flow outcome.
Architect > Flow Outcome > Edit	Edit a flow outcome.
Architect > Flow Outcome > Search	Search for a flow outcome.
Architect > Flow Outcome > View	View a flow outcome.

Architect flow permissions

This table lists the permissions that pertain to all Architect flow types.

This permission	Allows these actions
Architect > Flow > Add	Add a new flow of any type.
Architect > Flow > Delete	Delete a flow of any type, and any previous versions of the flow. Users cannot delete flows that are: Locked by another user. Associated with an IVR configuration. Consumed by another resource (for example, another flow or a script).
Architect > Flow > Edit	Edit any flow type, including lock, check in, save, save as, export, and discard unsaved changes.
Architect > Flow > Launch	Launch an instance of any flow type. This action creates a flow execution.
Architect > Flow > Publish	Publish and unpublish previous versions of any flow type.
Architect > Flow > Search	Obtain information about published flows to which you can transfer using the Transfer to Flow or Transfer to Secure Flow actions.
Architect > Flow > Unlock	Unlock a flow that another user currently locks.
Architect > Flow > View	View paged information for flows, view an individual flow and flow history, and export a flow.

Architect prompt permissions

This table lists the permissions that pertain to Architect system and user prompts.

This permission	Allows these actions
Architect > System Prompt > Edit	Edit a system prompt’s name and description. Add, modify, and remove any associated prompt resources, excluding text-to-speech. Upload new or delete existing prompt audio.
Architect > System Prompt > View	View a system prompt, prompt resources, and prompt history.
Architect > User Prompt > Add	Add and configure a new user prompt.
Architect > User Prompt > Delete	Delete an existing user prompt.
Architect > User Prompt > Edit	Edit a user prompt’s name and description. Add, modify, and remove any associated prompt resources. Modify a prompts text-to-speech, upload new prompts, or delete existing prompt audio.
Architect > User Prompt > View	View a user prompt, prompt resources, and prompt history.

Other permission requirements

This table lists Genesys Cloud features and the permissions required to reference them when designing flows in Architect.

Feature	Permission
Canned responses	Responses > Library > View Responses > Response > View
Contact list	Outbound > Contact List > View Outbound > Contact List > Search
Data actions	Integrations > Action > View
Divisions	Authorization > Division > View
Queues	Routing > Queue > View Routing > Queue > Search
Schedules and schedule groups	Telephony > Plugin > All
Scripts	Scripter > Published Script > View
Users	Directory > User > View
Wrap-up codes	Routing > Wrap-up Code > View