Install Genesys Enhanced TTS from the AppFoundry

Genesys Enhanced Text-to-Speech (TTS) converts text into natural sounding language available in 470 voices across 86 languages. Neural networks allow Genesys Enhanced TTS to produce high-quality audio and provide a better user experience for customers across IVR and voice bots, including Dialog Engine Bot Flows.

After you accept the terms and conditions from the AppFoundry, you can select Genesys Enhanced TTS in voice and bot flows. For more information, see Select a TTS engine and voice for a flow.

Note: For more information, see What are premium applications? and About premium applications.

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Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.