Genesys Enhanced TTS pricing

Prerequisites

  • Genesys Cloud CX 1, Genesys Cloud CX 2, or Genesys Cloud CX 3 license

Genesys Enhanced TTS is the native Genesys Cloud text-to-speech engine. 

  • Install Genesys Enhanced TTS from the AppFoundry.
  • This feature is PCI DSS compliant and you can use it in secure call flows. For more information, see PCI DSS compliance.
  • Genesys charges $5 per one million TTS characters for standard voices.
  • Genesys charges $20 per one million TTS characters for advanced voices.
  • Genesys Enhanced TTS is included free of charge when used in Architect bot flows.

Genesys Enhanced TTS standard voices pricing (per one million characters) 

USD CAD AUD NZD GBP EUR BRL JPY ZAR
5 5.5 6.5 7 3.5 4 15 600 71

Genesys Enhanced TTS advanced voices (neural/wavenet) pricing (per one million characters) 

USD CAD AUD NZD GBP EUR BRL JPY ZAR
20 22 26 28 14 16 60 2400 284
Date Revision
April 14, 2022 Article created.