Help in the client menu

Note: This article applies to Genesys Cloud Embeddable Framework, Genesys Cloud for Chrome, Genesys Cloud for Firefox, Genesys Cloud for Microsoft Teams, Genesys Cloud for Salesforce, and Genesys Cloud for Zendesk.

You can access documentation from the client.

  1. Click Menu  > More .
  2. Click Help.

Help redirects you to the documentation in the Resource Center, which contains information about getting started, how-to instructions on performing tasks, and troubleshooting topics.

For more information, see Client interface and About the Resource Center.

For more information about the integrations, see About the Genesys Cloud browser extensions, About Genesys Cloud Embeddable Framework, About Genesys Cloud for Microsoft Teams, About Genesys Cloud for Salesforce, and About Genesys Cloud for Zendesk.