Understand group workspace membership
A group workspace has members who work with its documents.
Who can be members
You can designate any Genesys Cloud user and any official Directory group as a member of any workspace.
Directory groups as members
To streamline the process of workspace membership maintenance, add a Directory group to the workspace:
- If the owner of the Directory group adds people to the group, then those people receive access to the files in the workspace.
- If a rule determines the membership of a Directory group, and a new user meets that rule, then that user is automatically a member of that workspace.