Get started with web messaging
- Genesys Cloud User 2, Genesys Cloud User 3, or Genesys Cloud 1 Digital Upgrade I
- Webdeployments > Configuration > All permission
- Webdeployments > Deployment > All permission
- An inbound messaging flow
See Web messaging and messenger in the Genesys Cloud Developer Center for instructions:
- Create a configuration to define the appearance and behavior of the message window.
- Deploy the messenger snippet to your website.