Genesys Enhanced TTS pricing

Genesys Enhanced TTS is the optional native Genesys Cloud text-to-speech engine. 

• Install Genesys Enhanced TTS from the AppFoundry.
• This feature is PCI DSS compliant and you can use it in secure call flows. For more information, see PCI DSS compliance.
• Pricing varies for Genesys Enhanced TTS standard and advanced voices. The difference in price is due to the playback quality of the TTS voices. Listen to the TTS voices and select the appropriate one for your use case.
  • Genesys charges $5 per one million TTS characters for standard voices.
  • Genesys charges $20 per one million TTS characters for advanced voices.
• Genesys Enhanced TTS is included free of charge when used in Architect bot and voice survey flows.
• Usage includes all TTS characters, including letters, numbers, punctuation, and spaces.
• The monthly billing unit is one million characters, rounded up. For example, in voices pricing:
  • 200,000 = $5 USD
  • 1,000,000 = $5 USD
  • 1,000,005 = $10 USD
  • 1,999,995 = $10 USD

Genesys Enhanced TTS standard voices pricing (per one million characters) 

Genesys Enhanced TTS advanced voices (NTTS/neural/wavenet) pricing (per one million characters)