Genesys Enhanced TTS pricing

Genesys Enhanced TTS is the optional native Genesys Cloud text-to-speech engine. 

• Install Genesys Enhanced TTS from the AppFoundry.
• This feature is PCI DSS compliant and you can use it in secure call flows. For more information, see PCI DSS compliance.
• Genesys charges $5 per one million TTS characters for voices.
• Genesys charges $20 per one million TTS characters for advanced voices.
• Genesys Enhanced TTS is included free of charge when used in Architect bot and voice survey flows.
• Usage includes all TTS characters, including letters, numbers, punctuation, and spaces.
• The monthly billing unit is one million characters, rounded up. For example, in voices pricing:
  • 200,000 = $5 USD
  • 1,000,000 = $5 USD
  • 1,000,005 = $10 USD
  • 1,999,995 = $10 USD

Genesys Enhanced TTS standard voices pricing (per one million characters) 

Genesys Enhanced TTS advanced voices (neural/wavenet) pricing (per one million characters)