Genesys Cloud self support

Resource Center

For self support, access the Resource Center directly or open the Help menu by clicking the Help icon in the lower left.

See information related to your task by clicking Help with this Page.
Open the Resource Center home page and find what you need from the Resource Center link.
Click Contact Support to contact your organization’s designated recipient of technical and non-technical issues.
Learn how Genesys Cloud handles your organization’s sensitive data from the Privacy Policy link.
Learn what’s new in Genesys Cloud by clicking the Release Notes link.
Check the Genesys Cloud version and read the terms and conditions by clicking the About Genesys Cloud link.

If you haven’t already, sign up for a free Genesys Beyond account to receive access to the following eLearning modules:

* Introduction to Genesys Cloud includes the following nine modules for agents and/or supervisors