Genesys Cloud in the client menu


Note: This article applies to Genesys Cloud Embeddable Framework, Genesys Cloud for Chrome, Genesys Cloud for Firefox, Genesys Cloud for Salesforce, and Genesys Cloud for Zendesk.

You can quickly log in to Genesys Cloud from the client. The client is a version of Genesys Cloud with an abbreviated feature set. For more functionality, run Genesys Cloud alongside the client.

  1. Click Menu  > More .
  2. Click Genesys Cloud.
  3. Enter your Genesys Cloud credentials.

    Check with your administrator for your login credentials.

For more information, see Client interface and Log in to Genesys Cloud.

For more information about the integrations, see About the Genesys Cloud browser extensionsAbout Genesys Cloud Embeddable Framework, About Genesys Cloud for Salesforce, and About Genesys Cloud for Zendesk.