Genesys Cloud customers who have Genesys Cloud CX 2, Genesys Cloud CX 3, Genesys Cloud CX 2 Digital, and Genesys Cloud CX 3 Digital subscriptions can add Agent Assist (Digital) to their subscription. If you purchased the Genesys Cloud CX AI Experience for Digital subscription, Agent Assist is activated by default. If you have questions about pricing, contact your Genesys representative. 

This table displays the annual pre-paid pricing for the Genesys Cloud Agent Assist.

Genesys Cloud Agent Assist Digital (per agent / per month) pricing

USD CAD AUD NZD GBP EUR BRL JPY ZAR
15.00 16.50 19.50 21.00 10.50 12.00 60.00 1800.00 213.00