Enable PCI DSS compliance

If your organization requires Genesys Cloud for PCI DSS transactions, you must use Genesys Cloud in a PCI compliant manner and enable PCI DSS. If you need to enable PCI DSS for Genesys Cloud, contact Genesys Cloud Customer Care.

For more information about PCI DSS, see PCI DSS compliance.

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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