Edit a flow milestone
- Architect > Flow Milestone > Add, Edit, Search, View permissions
You can edit the name and description of a flow milestone, and you can delete an unused flow milestone.
Flow outcome and flow milestone limits
By default, an organization can include up to 1,000 flow milestones and 100 flow outcomes.
In analytics and performance view reporting, only up to 20 milestones per outcome and 100 milestones per flow are used. These reporting limits help ensure query performance and stable response times across large datasets.
If you need higher limits, contact Genesys Cloud Support to request an increase. Otherwise, the default limits remain in place.
To edit a flow milestone, follow these steps:
- Click Admin.
- Under Architect, click Flow Milestones.
- Click Menu > Orchestration > Orchestration Assets > Flow Milestones.
- Click the flow milestone you want to edit.
- (Optional) Update the flow milestone name.
- (Optional) Update or add the flow milestone description.
- Click Save.