Detect Intent action

Use this action to detect and handle specific intents during bot interactions. You can create and manage intents using the Intents option under the Natural Language Understanding menu. Architect creates a path automatically for each detected intent. This allows you to configure an action that the flow must execute for the corresponding intent.

Action Description
Name Type a distinctive name for the action. The label you enter here becomes the action’s name displayed in the flow structure.
Detected Intent Set the variable that stores the matching intent information. You can use this variable within the flow as a value for the Decision or Switch action, or as a response string within the Send Auto Reply action.