Digital Menu action
Use the Digital Menu action to offer guidance and other options to your customer.
| Name | Description |
|---|---|
| Name field |
The label you enter here becomes the name of the action in the task editor. |
| Question | Enter the wording that the bot uses to ask the customer a question for the first time. Use the Rich Text Builder to customize the question. You can format text, add links and images, incorporate expression text, and add variables. |
| No Match |
Enter the wording that the bot uses when it receives input, but the input is not a valid match. Note: No match handling first uses the wording that you add to Settings > User Input > No Match Detected > No Match Apology before it plays this message. |
| Buttons | Create buttons for the user to indicate what they want to do next. For example, book a hotel room, contact the hotel event center, or listen to dining hours. To activate a button, enable the checkmark next to it. |