Delete a flow
If you have the appropriate Architect user editor or admin permission assigned to your role, you can delete a flow. You can delete one or more flows at a time. When you delete a flow, you also delete all versions of the flow.
You cannot delete a flow if it is:
- Locked by another user
- Associated with an IVR configuration
- Consumed by another resource (for example, another flow or a script)
Note: If the flow or flows you attempt to delete are consumed by other resources (for example, if a flow is the designated Transfer to Flow action in another flow), Architect returns a Deletion failed dialog box that includes a list of flows that were unable to be deleted, as well as the consumers of the flow or flows.
Delete a flow from the Architect Home page
- From the Architect home page, click or hover over the Flows menu and select the desired flow type.
- Select the flow or flows you want to delete and click the Delete button.
- When prompted to confirm the delete operation, click Yes.
Note: When Architect asks you to confirm the deletion, it also provides the number of flows you selected to delete.
Delete a flow from within the flow’s page
- From within the flow page, click the arrow at the end of the Save menu and click Delete.
- When prompted to confirm the delete operation, click Yes.