Delete a Messenger deployment

Prerequisites
  • Genesys Cloud User 2, Genesys Cloud User 3, Genesys Cloud Digital Upgrade
  • Web Deployments Configurations All permission
  • Web Deployments Deployments > All permission
  • An inbound messaging flow

  1. Click Admin.
  2. Under Message, click Messenger Deployments.
  3. Navigate to the Messenger deployment you want to delete. 
  4. Click Moreand from the menu that appears, click Delete.
  5. Click Yes to confirm that you want to delete the deployment.