Delete a group

  1. Click Admin.
  2. Under Directory, click Groups.
  3. Next to the group name, under Actions click More.
  4. Click Delete Group.
  5. Click Yes.


Groups and chat rooms are similar, but they are not the same.

When you create a group, PureCloud simultaneously creates an associated chat room with the same name.

When you delete a group, PureCloud does not delete the associated chat room. Instead, it places the associated chat room in Recently Closed.

You cannot delete a PureCloud chat room. Recently Closed always lists the last 20 items you closed.