Configure outbound settings
To configure outbound settings, open an outbound flow and then click Settings > Outbound.
Within an outbound call flow’s general configuration, you can configure default outbound settings for the contact list and wrap-up code, and you can view the contact list properties.
| Action | Description and use |
|---|---|
|
Contact List |
Select or change the default contact list to use when implementing the outbound call flow. |
|
Default Wrapup Code |
Select or change the default wrap-up code associated with this outbound call flow. |
|
Contact List Properties |
View the field values assigned to the contact list, such as name, address, VIP status, ID, cell phone, and more. |
