Genesys Cloud customers who have Genesys Cloud CX 1, Genesys Cloud CX 2, and Genesys Cloud CX 3 licenses have Communicate at no extra charge. However, Genesys bills each Communicate user according to their respective licenses at the rates listed below. If you have questions about pricing, contact your Genesys representative. 

For more information, see About Communicate and Solutions, subscription plans, licensing, and pricing home.

Genesys Cloud Communicate user pricing

Charge type USD CAD AUD NZD GBP EUR BRL JPY ZAR

Month-to-month

 12.00 13.20 15.60 16.80 8.40 9.60 48.00 1440.00 170.40
Date Revision
February 26, 2024 Article published.