Change your status
When you change your status in either the client or Genesys Cloud, your status automatically changes in the other application.
To change your status in the client, follow these steps:
- Click Arrow in the upper-right corner of the client, or click your status at the bottom of the pane.
- Select a status.
- If you select Out of Office, set dates and times. To schedule Out of Office without an end date, select No specific end time.
- Click Schedule. Note: To cancel a scheduled Out of Office, click Delete Scheduled.
For more information, see Statuses.
For more information about the integrations, see About the Genesys Cloud browser extensions, About Genesys Cloud Embeddable Framework, About Genesys Cloud for Salesforce, and About Genesys Cloud for Zendesk.