Cancel a port request

You can cancel any port request that has a status of Port Pending.

1. Click Admin. 
2. Under Genesys Cloud Voice, click Number Management.
3. Select the check box next to the port date and click Cancel Port.
   Note: You can only cancel one port request at a time. If you select more than one port request, the Cancel Port button will be disabled.
4. View the numbers included in your cancel request. 
5. Click Continue.