Series: Create a call flow
Add the inbound flow
- From the Architect home page, click or hover over the Flows menu and select Inbound Call.
- Click Add. The Create Flow dialog box opens.
- In the Name field, enter a unique name for the flow.
- (Optional) In the Description field, add a short sentence or phrase to describe this flow.
- Click the Default Language list and select the flow's default supported language.
- Click the Divisions list and select the division in which to place the flow.
- Click Create Flow. The flow's configuration page opens.