Inbound flows overview

Prerequisites

The following permissions:

  • Architect > Flow > Add
  • Architect > Flow > Edit
  • Architect > FlowView

Manage inbound flows in Architect using the various elements of its interface. Create a new flow, or open an existing one, to manage the flow design. Architect includes several key inbound flow features:

  • Ability to create sophisticated flows without programming
  • Drag and drop actions
  • Support for flow versioning, check in, and check out
  • Automated flow validation

Click ImageClick the image to learn more about how to use this page to build and manage your call flow.
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