Inbound flows overview


The following permissions:

  • Architect > Flow > Add
  • Architect > Flow > Edit
  • Architect > FlowView

Manage inbound flows in Architect using the various elements of its interface. Create a new flow, or open an existing one, to manage the flow design. Architect includes several key inbound flow features:

  • Ability to create sophisticated flows without programming
  • Drag and drop actions
  • Support for flow versioning, check in, and check out
  • Automated flow validation

For more information about how to build and manage your call flow, see Work with inbound flows and About Architect.