Add a Wait action to an inbound email flow

Use the Wait action to pause the email process for a duration or until a time that you specify. This action is only available in an inbound email flow task.

Note: For inbound email and message flows, this action disconnects after 24 hours and then goes into error handling.
  1. From the Architect home page, click or hover over the Flows menu and select the desired flow type.
  2. Create a new flow or select an existing one. The flow’s configuration page opens.
  3. Select the task and click Click to open to open the task editor.
  4. From the Toolbox, drag a Wait action to the desired location in the task.
  5. In the Name field, add a meaningful name to describe the item.]
  6. To set the duration in literal mode, under Duration use the + or  buttons to set the desired value, or type it inline. 
    Note: To set the duration using an expression, under Duration click the expression button and do one of the following:
    • Add the expression inline.
    • Click the Edit Expression button to open the Edit Expression Editor and build your expression.
  7. Continue building the email flow according to your design.