Add secondary statuses for a primary status

Prerequisites 
  • Admin role
  • Presence:presencedefinition:Edit permission

Note: You can have up to 10 active secondary statuses for each primary status. Deactivated statuses are not included in this number.

  1. Click Admin.
  2. Under Account Settings, click Organization Settings.
  3. Click Status Management.
  4. Select the primary status.
  5. Click Add Status.
    StatusMgmt1
  6. Type the secondary status in the box.
    Note: You can use up to 32 characters in a secondary status.
  7. To create another secondary status, click Add Status.
  8. Click Save.