Add secondary statuses for a primary status

  • Admin role
  • Presence > Presence Definition > Edit permission

Note: You can have up to 30 active secondary statuses for each primary status. Deactivated statuses are not included in this number.

  1. Click Admin.
  2. Under Account Settings, click Organization Settings.
  3. Click Status Management.
  4. Select the primary status.
  5. Click Add Status.
    The image shows the status management for a primary status.
  6. Type the secondary status in the box.
    Note: You can use up to 32 characters in a secondary status.
  7. Select a division from the list to which you want to assign the secondary status. 
    By default, the secondary status is assigned to All division.
  8. To create another secondary status, click Add Status.
  9. Click Save.