About the Zoom integrations

Use Zoom integrations to view directories, search contacts, video chat, and make calls between Zoom and Genesys Cloud.

Get the Zoom integrations

The Zoom Phone and Zoom Meeting integrations are available from the Genesys AppFoundry. A Zoom license is required for integrations with Genesys Cloud.

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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