Prerequisites
  • Integrations > Integration > Add, Delete, Edit, and View

This procedure explains how to install the Zoom Meetings integration from Genesys AppFoundry. Installation adds the app to your organization’s Admin > Integrations page. Later, configure and activate this integration.

To install Zoom Meetings into your org, complete these steps:

  1. Log in to Genesys Cloud.
  2. Navigate to the Genesys AppFoundry.
  3. In the Search box, type Zoom Meetings. The card for the app appears.
  4. Click the Zoom Meetings card. Details about the app appear.
  5. Click Install.

Once installation is complete, you can now add and configure the Zoom Meeting integration. For more information, see Configure the Zoom Meetings integration.