About the AWS S3 recording bulk actions integration

The AWS recording bulk actions integration enables quality managers to create a policy to automatically export recordings, screen recordings, attachments, and metadata in bulk and store them in a configured AWS S3 bucket. 

Get started

Read the requirements. To use the integration, first create IAM resources in your AWS account and then add the integration in your Genesys Cloud organization. After you add the integration, create or edit a policy to enable Export Recording with Integration.