About Data Storage for Genesys Cloud

Your Genesys Cloud plan includes data storage.

General

Learn about data storage and estimate your Genesys Cloud data storage usage and charges.

Data archival

Use policies to manage stored interactions so you can remain within data storage allocations.

FAQs

Find answers to common questions about data storage.

Contact

Solution

Company

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.