Genesys encourages existing co-browse for web chat customers to begin using co-browse for web messaging.

Genesys Cloud co-browse for web chat allows your agents to see and interact with a sharer’s view of your website. Learn how to set up and use co-browse.

Administer co-browse for web chat

With co-browse for web chat, customers share their view of your website with agents. 

Use co-browse for web chat

Learn how to use co-browse for web chat to view and interact with a sharer’s view of your website.