View your contacts

Prerequisites

Externalcontacts > Contact > View permission

Click Directory > External contacts.
Click Menu > Contacts > External Contacts and Organizations.
Click the Contacts tab.

Note: Genesys Cloud prompts you to refine your search if it returns more than 1000 contacts.

Contact

Solution

Company

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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