Enable Collaborate chat message pinning

Prerequisite:
  • Directory > Organization > Admin permission

To ensure that important chat messages get the attention that they need, Collaborate message pinning allows you to pin up to five messages in a chat room. To enable message pinning for your organization, follow these steps:

  1. Click Admin.
  2. Under Account Settings, click Organization Settings.
  3. Click the Settings tab.
  4. Under Security & Compliance, turn on Enable pinning messages.
    Note: To disable message pinning, turn off Enable pinning messages.
  5. Click Save.