How are occurrence start and end dates calculated?

Start date is inclusive and end date is exclusive. For example, for an occurrence of every one week, if the initial schedule start date is April 22, 2024 and the end date is April 28, 2024:

The first occurrence is from April 22, 2024 to April 29, 2024. Sessions are suggested within April 22-28, 2024.
The second occurrence is from April 29, 2024 to May 5, 2024. Sessions are suggested within April 29-May 04, 2024.

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About Genesys

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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