Post-contact rules for digital campaigns
Post-contact rule conditions are evaluated after a message is sent. Post-contact actions can update contact columns or append the contact’s address, with or without an expiration date, to the campaign’s first designated DNC list.
When | Test to see if | Comparator | Value | Perform action if condition | Action |
---|---|---|---|---|---|
After a message is sent |
contact address, contact contact address type, contact column, last result by column, or last result overall |
begins with, contains, ends with, is, or equals |
my value |
is met (Invert Condition = No) or is not met (Invert Condition = Yes) An inverted condition performs an action when the condition is not met. |
Append to DNC list, Mark contact address uncontactable, Mark contact uncontactable, or Update contact column |
Set Rule Category to Post-Contact |
Set Rule Condition to one of the above |
Select a comparison operator |
Type or select a value |
(Optional) Use the toggle to invert the condition. |
Select an Action Type |