Install the Nuance Mix integration from Genesys AppFoundry

Install the Nuance Mix integration from your organization’s Admin > Integrations page. Then configure and activate the integration. Note: Before you can obtain the Nuance Mix application, you must contact Genesys Cloud Sales to update your subscription. 

To install the Nuance Mix integration, perform the following steps:

1. Click Admin.
2. Under Integrations, click Integrations.
3. Click Menu > IT and Integrations > Integrations.
4. Click Integrations.
5. In the Search box, type Nuance Mix Bot. The Nuance Mix Bot card appears.
6. On the Nuance Mix Bot card, click Install. The integration opens to the Details page.
7. (Optional) Change the name of the integration and add any relevant notes.