Create a new version of a Messenger configuration

To create a new version of a messenger configuration, perform the following steps:

1. Click Admin.
2. Under Message, click Messenger Configurations.
3. Click Menu > Digital and Telephony > Messenger Configurations.
4. Click the name of the configuration from which you want to create a new version.
5. Make the appropriate changes to the draft version of the Messenger configuration. For more information about configuring the messenger, see Configure Messenger.
6. Click Publish Configuration.